FAQ

What is the Shipping time and cost?

Shipping time is one day after production, as each item is 3D printed, the total time is 14 business days. Shipping is free for all orders!

What is the return policy?

Step 1: Email us with your order number and name, using “Refund Request” as the subject. Include details about the product and your reason for the return.

Step 2: We’ll respond within 24 hours with the return address.

Step 3: Ship the item back to us for inspection.

Step 4: Once inspected and approved, we’ll process your refund. You’ll receive an email confirmation, and the funds will be returned to your account.

What is the battery life of a portable fan?

Our fans can run for 3 to 8 hours on a single charge depending on the speed setting used.

Are portable fans safe to use around children?

Yes, our portable fans are designed with safety to use around children.

Can a portable fan be used outdoors?

Yes, portable fans are ideal for outdoor use, especially during hot weather. However, they should not be exposed to water unless they are specifically rated as water-resistant.

How do I clean my portable fan?

Turn off and unplug the fan. Use a soft, damp cloth to wipe the exterior. For fan blades or vents, use a soft brush or compressed air to remove dust.

Can the speed of the fan be adjusted?

Yes, our portable fans come with adjustable speed setting with multiple levels of speed control.